Emergencies at any time
Severe chest pain, breathlessness, collapse, serious accident or any situation that could be life threatening
Phone 999 and say that there is an emergency giving patients name, location, and description of the problem. Approximate age of the patient and a contact number are helpful.
Out of Hours
If you require a home visit or medical advice outside of the normal office hours, your call will be taken by the NHS 24.
When you dial the practice number 01671 402198 your call will be diverted to NHS 24. The nurses will take the details of your call and determine whether an ambulance, the GP on call, or advice is the most appropriate way to deal with the problem.
The nurses answering the phone will be using computer-aided advice systems. Please be patient if you are asked a lot of questions, since this is only being done to improve the quality of service.
If you wish to ring NHS 24 Direct the number is 08454 242424. Their website is www.nhs24.com.